Why Newcastle-under-Lyme drivers may be owed money
Between 2007 and 2021, millions of UK motorists — including thousands across Newcastle-under-Lyme — bought a car on finance without being told the dealer was earning commission. The FCA has since confirmed a redress scheme is underway, meaning drivers may be entitled to compensation for ombudsman claims.
How ombudsman claims in Newcastle-under-Lyme works
- Free 60-second check — tell us about your finance agreement.
- Case review — our specialist legal partner reviews your details.
- Claim submitted — if eligible, your case is progressed on a No Win, No Fee basis.
- Payout — successful claimants receive their compensation directly.
Who can start a claim in Newcastle-under-Lyme?
You may be eligible if you:
- Live or lived in Newcastle-under-Lyme or the surrounding West Midlands area
- Bought a car, van or motorbike on finance between 2007 and 2021
- Used PCP, HP or a similar car finance agreement
- Were not told about the commission paid to your dealer
About Newcastle-under-Lyme
Newcastle-under-Lyme is one of the busiest hubs in the West Midlands region, with tens of thousands of active car finance agreements at any given time. Our service is available to any driver with a UK address, so residents of Newcastle-under-Lyme can start their free claim check online in under a minute.
You may be able to complain directly to your lender or the Financial Ombudsman Service for free. Using our service may involve fees if your claim is successful. Maximum success fee is 36% (inc. VAT).